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The important Stuff

Effective Date: [Insert Date]

Welcome to Buy4Baby! These Terms and Conditions ("Terms") govern your use of our website, services, and products provided through www.buy4baby.uk ("Site"). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Site.

1. Use of the Site

You agree to use this Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the Site.

Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Site or make a purchase.

2. Products and Orders

We strive to display accurate product information, including descriptions, pricing, and availability. However, we do not guarantee that all product descriptions or other content are complete, accurate, current, or error-free.

Order Acceptance

All orders placed through the Site are subject to acceptance by us. We may refuse or cancel any order at our discretion, including for reasons such as product or service availability, errors in the description or price of the product or service, or other errors.

Pricing

Prices listed on the Site are in [insert currency] and are subject to change without notice.

3. Shipping and Delivery

We aim to ship orders promptly and will provide estimated delivery times during checkout. Shipping and handling charges may apply and are disclosed at the time of purchase. Delays may occur due to circumstances beyond our control.

4. Returns and Refunds

Your satisfaction is important to us. You may return most new, unopened items within [e.g., 30 days] of delivery for a full refund. Please refer to our Return Policy for full details, including non-returnable items (e.g., diapers, pacifiers, etc.).

5. Intellectual Property

All content on this Site — including text, graphics, logos, images, product names, and software — is the property of Buy4Baby or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, modify, or distribute any content from our Site without prior written permission.

6. User Accounts

To access some features, you may be required to create an account. You agree to provide accurate and complete information and to keep this information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

7. Limitation of Liability

To the fullest extent permitted by law, Buy4Baby shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or other intangible losses arising from your use of or inability to use the Site.

8. Indemnification

You agree to indemnify and hold harmless Buy4Baby, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or your violation of these Terms.

9. Privacy

Your use of the Site is also governed by our Privacy Policy. Please review it for information on how we collect, use, and protect your data.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert State/Country]. You agree to submit to the exclusive jurisdiction of the courts in that jurisdiction.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are made constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Buy4Baby Customer Support
Email: support@buy4baby.uk
Phone: 0800 622 6977
Address: Buy4Baby, Treloggan Lane, Newquay, Cornwall, TR7 2FP

Effective Date: [Insert Date]

At Buy4Baby, your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using www.buy4baby.uk ("Site"), you agree to the practices described in this Policy.

1. Who We Are

Buy4Baby is the controller of your personal data collected through this Site.
Contact Information:
Email: privacy@buy4baby.uk
Phone: 0800 622 6977
Address: Buy4Baby, Treloggan Lane, Newquay, Cornwall, TR7 2FP

2. What Information We Collect

a. Personal Data

We may collect the following personal data when you interact with us:

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment information (processed securely through third-party providers)

  • Account login details (if you register)

b. Technical Data

We automatically collect some data when you use our Site:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited, time spent, and referring URLs

3. How We Use Your Information

We process your data only when there is a lawful basis to do so under UK GDPR, such as:

Purpose Lawful Basis
To process your orders Contractual necessity
To provide customer service Legitimate interest
To send marketing emails (if opted in) Consent
To improve our services and website Legitimate interest
To comply with legal obligations Legal requirement

4. Marketing and Communication

If you opt in, we may send you promotional offers and news via email. You can withdraw your consent or update preferences at any time by:

5. Cookies and Tracking Technologies

Our Site uses cookies to improve your experience and collect anonymised analytics.
We ask for your consent before placing non-essential cookies. You can manage your preferences via our [Cookie Settings] link or your browser settings.

To learn more, view our Cookie Policy.

6. Sharing Your Information

We will never sell your data. We may share your information with:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery partners (e.g., Royal Mail, DPD)

  • IT and cloud service providers (e.g., hosting, email)

  • Regulators or legal authorities where required

All third parties are subject to strict data protection obligations.

7. International Transfers

If we transfer your data outside the UK (e.g., to service providers), we ensure appropriate safeguards are in place, such as:

  • UK International Data Transfer Agreements (IDTAs)

  • Adequacy decisions from the UK government

8. How Long We Keep Your Data

We retain your data only as long as necessary for the purpose it was collected or to meet legal obligations. This typically includes:

  • Order and transaction records: 6 years

  • Email marketing consent: Until withdrawn

9. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Erase data when it’s no longer needed ("right to be forgotten")

  • Restrict or object to processing

  • Data portability (to receive your data in a common format)

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact: privacy@buy4baby.uk
To contact the ICO: https://ico.org.uk/

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly.

11. Security Measures

We use appropriate technical and organisational security measures to protect your data, including:

  • SSL encryption

  • Secure payment gateways

  • Access control and password protection

12. Changes to This Policy

We may update this policy to reflect changes in the law or our services. Updates will be posted on this page with a new “Effective Date.”

13. Contact Us

If you have any questions or would like to exercise your rights, contact us at:

Buy4Baby Privacy Team
Email: privacy@buy4baby.uk
Phone: 0800 622 6977
Address: Buy4Baby, Treloggan Lane, Newquay, Cornwall, TR7 2FP

Effective Date: 1st May 2025
Last Updated: 3rd July 2025

This Cookie Policy explains how Buy4Baby uses cookies and similar tracking technologies when you visit our website www.buy4baby.uk (“Site”). By using our Site, you agree to the use of cookies as described in this policy unless you change your preferences.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, mobile) when you visit a website. They are widely used to make websites work, enhance functionality, and provide information to the website owners.

2. Types of Cookies We Use

Cookie Type Purpose Examples
Strictly Necessary Required for basic website functionality and security. Cannot be disabled. Session ID, cart functionality
Performance/Analytics Help us understand how visitors use the Site (e.g. which pages are popular). Google Analytics, Hotjar
Functional Enable enhanced functionality like remembering preferences or language. User language or region settings
Advertising/Targeting Used to deliver relevant ads and track marketing campaign performance. Facebook Pixel, Google Ads

3. Third-Party Cookies

Some cookies on our Site are placed by trusted third-party services we use for analytics, advertising, and customer support. These may include:

  • Google Analytics

  • Meta (Facebook) Pixel

  • Stripe / PayPal

  • Email marketing platforms (e.g. Mailchimp)

These third parties may use their own cookies in accordance with their privacy policies.

4. Managing Your Cookie Preferences

We offer a cookie banner when you first visit the Site, allowing you to accept or reject non-essential cookies.

You can also manage your cookie settings at any time by clicking “Cookie Settings” in the footer of our website.

Additionally, you can control cookies through your browser settings:

  • Google Chrome: chrome://settings/cookies

  • Safari: Preferences > Privacy

  • Firefox: Options > Privacy & Security

  • Microsoft Edge: Settings > Cookies and Site Permissions

Please note that blocking certain cookies may affect your experience and the functionality of the Site.

5. How Long Cookies Last

  • Session cookies: Expire when you close your browser.

  • Persistent cookies: Stay on your device for a set period or until deleted.

Exact durations vary by cookie and provider.

6. Legal Basis for Using Cookies

Under UK GDPR and PECR, we rely on:

  • Consent for all non-essential cookies (analytics, advertising, etc.)

  • Legitimate interests or contract necessity for essential cookies (e.g., to allow you to log in or make a purchase)

You have the right to withdraw your consent at any time.

7. Changes to This Cookie Policy

We may update this policy to reflect changes in technology, law, or our business. Updates will be posted on this page with a new "Last Updated" date.

8. Contact Us

If you have any questions about our use of cookies, please contact:

Buy4Baby Privacy Team
Email: privacy@buy4baby.uk
Phone: 0800 622 6977
Address: Buy4Baby, Treloggan Lane, Newquay, Cornwall, TR7 2FP

This website is operated by buy4baby, a trading style of Portsdale WMS Holdings Limited, a company registered in England and Wales under company number 16397561.

Registered Office:
367 Chester Road,
Little Sutton,
Ellesmere Port,
United Kingdom,
CH66 3RQ

(Please don’t send returns here - contact us to arrange a return for unwanted or faulty goods)

By accessing and using this website, you agree to comply with and be bound by the terms and conditions set out herein and elsewhere on this site. All content, trademarks, and intellectual property featured on this website are the property of Waremart and/or its licensors, unless otherwise stated.

Unauthorised use of this website or its contents may give rise to a claim for damages and/or be a criminal offence.

For further information, please contact us through the appropriate channels provided on the website.

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